Refund policy

We have a no return or refund policy. 

You can always contact us for any return/refund questions at tami@lakecountrysauna.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Our services cannot be returned or refunded.

Please get in touch if you have questions or concerns about your specific item. 

Unfortunately, we cannot accept returns on sale items or gift cards.